Terms of service

Last Updated: May 22, 2026

Welcome to ThisIsHiraeth. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Overview

Throughout the site, the terms “we,” “us,” and “our” refer to ThisIsHiraeth.

By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including any policies referenced herein.

2. Eligibility

By using this website, you represent that:

You are at least 18 years old, or
You have permission from a parent or legal guardian to use this site.

3. Products and Services

We make every effort to display our products accurately.

However, we cannot guarantee that:

Product images will appear exactly the same on every device.
Product descriptions are completely free from typographical errors.
Product availability will remain unchanged.

We reserve the right to modify, discontinue, or limit the sale of any product at any time.

4. Pricing and Billing

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

Change prices without notice
Correct pricing errors
Refuse or cancel orders affected by pricing inaccuracies

By providing payment information, you represent that you are authorized to use the selected payment method.

5. Order Acceptance

Receiving an order confirmation does not guarantee acceptance of an order.

We reserve the right to:

Refuse any order
Limit quantities purchased
Cancel orders suspected of fraud, abuse, or unauthorized activity

If an order is canceled after payment is received, a full refund will be issued.

6. Shipping and Delivery

Delivery times are estimates only.

We are not responsible for delays caused by:

Shipping carriers
Customs processing
Weather events
Natural disasters
Supply chain disruptions
Events beyond our reasonable control

Risk of loss transfers to the customer upon delivery to the shipping carrier.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By making a purchase, you agree to that policy.

8. Intellectual Property

All content on this website, including:

Logos
Branding
Product descriptions
Images
Graphics
Website design
Text

is the property of ThisIsHiraeth and may not be copied, reproduced, or distributed without written permission.

9. Prohibited Uses

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to our systems
Transmit malware or harmful code
Interfere with website operations
Use automated tools to scrape content without permission

10. Disclaimer of Warranties

Products and services are provided on an “as-is” and “as-available” basis.

To the fullest extent permitted by law, ThisIsHiraeth makes no warranties, express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement

11. Limitation of Liability

To the fullest extent permitted by law, ThisIsHiraeth shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of data
Business interruption

arising from the use of our website, products, or services.

12. Indemnification

You agree to indemnify and hold harmless ThisIsHiraeth, its owners, employees, affiliates, and partners from claims, liabilities, damages, costs, and expenses arising from your violation of these Terms of Service.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting to the website.

Your continued use of the website constitutes acceptance of any changes.

15. Contact Information

Questions regarding these Terms of Service may be directed to:

ThisIsHiraeth
Email: support@thisishiraeth.com